02 8313 7135

WHO WE ARE

We offer online loans processing services through a team of professional, highly-skilled and well-trained individuals.

We utilise the loan processing software of the broker, or any other cloud-based workflow systems, to process and manage loans from application through approval and settlement process, in a time-efficient manner.

WHAT WE DO

We can manage loans starting right after client engagement or at any stage, the broker is comfortable with.

The loans broker will be updated all throughout the process. The broker will know the status of the loans and at the same time, the clients will know that they are being well taken care of.

We will send you start-of-day and end-of-day reports so you will know what your Virtual Assistant (VA) will work on that day and what they have accomplished.

HOW WE WORK

We provide services virtually. We use the secure internet and cloud-based platform to accomplish tasks assigned to us by our clients.

As for our hiring process, we only hire professionals who have the skills, experience and personality attributes needed for the tasks assigned to them. Our HR Department, when hiring, does the meticulous and strict checking and investigating of each and every VA to ensure that everything is consistently adhered to per our policy. As part of our procedure, we require every Virtual Assistant to submit mandatory documents and clearances. We also conduct regular Privacy training program to ensure everyone is aware of their privacy and security obligations.

Virtual Loans Assistant aims to free you up from the processing pressures so you can manage your time well. We take care of your back office work so you can spend more time focusing on your clients. Our services include gathering outstanding documents, client follow-up, communicate personally with your borrowers and provide you with regular status reports. Our Virtual Loans professionals are highly trained and experienced when it comes to lender procedures.

With Virtual Loans Assistant, You Find Solutions!

Contact us now for a free quote.